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TBE staff recognized at Lee County’s VCB E-Awards

September 4, 2019
Island Reporter, Captiva Current, Sanibel-Captiva Islander

Tarpon Bay Explorers' superior customer service was recently recognized and reflected by having 12 employees nominated for Lee County's Visitors and Convention Bureau's E-Awards.

"We are very proud of all our employees who provide awesome customer service on a daily basis," Assistant Manager Adam Sauerland said. "Customers and visitors keep this island's and our company's wheels turning."

E-Award nominations are given when a visitor feels someone went above and beyond their expectations to provide a bolstered rewarding experience as a result of that person's outstanding customer service.

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PHOTO PROVIDED
Nominated Tarpon Bay Explorer employees enjoy a complimentary breakfast and pose for pictures during the recent Lee County Visitor and Convention Bureau’s E-Awards.

"It gives our employees a sense of empowerment and fulfillment in the work they do," Sauerland said. "We hope to continue this trend for years to come."

TBE is the recreation concession to the J.N. "Ding" Darling National Wildlife Refuge, providing low-impact recreational activity and educational opportunities. The company operates in partnership with the U.S. Fish and Wildlife Service and 15 percent of all sales benefit refuges around the country.

For more information, visit www.tarponbayexplorers.com or call 239-472-8900.

 
 

 

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